/FAQ

How can HD Web
help you?

Have a look at our frequently asked questions.

01

How much will it cost?

We work hard to keep our pricing as affordable as possible for small businesses in the Edmonton area. Have a look at our packages for the quickest sense of what an HD Web site costs.
None of them quite fit? We also do custom builds. Fill out the form or send us an email and we'll take it from there.
02

How do you keep your prices so affordable?

Our main goal is to support small businesses in the Edmonton area, because we know how expensive web development can be.
We're a two-person team that does this alongside our day jobs, so there's no big agency overhead to cover. We are two experienced developers building great sites in our spare time. That lets us keep prices significantly lower and pass those savings directly to you.
03

I want a website, but I don't know where to start.

We have worked with plenty of clients who had no technical background, and it has never been an issue. Our job is to bridge that gap so all you need to do is reach out, and we handle the rest.
04

How does it work?

Once you reach out, we schedule a free evening consultation to learn about your business and understand exactly what you need. From there, we build a plan tailored to your goals and get started right away.
05

How long will my website take to complete?

Every project is a bit different, so timelines vary. Reach out and we'll come back with an estimate once we know what you're after.
06

I don't live in the Edmonton area. Can I still get a website?

Of course! We do all of our work remotely, so it doesn't matter where you're based.
07

What do I need to supply for my website?

The text and photos for your pages, plus any logos or brand guidelines you already have. Supplying your own images and content is a big part of how we keep our prices affordable — it skips the discovery, photography, and copy rounds that drive most agency costs. If writing isn't your thing, our Business package includes a professional copy draft to get you started, and the E-commerce package includes full copywriting for the base site (product listings and items for sale aren't included — those are still yours to supply). Not sure what photos to use or what to say? We'll help you figure it out.
08

Do I need to supply my own domain and hosting?

Domains and hosting trip a lot of people up, so we take care of picking the right ones for your budget. Hosting is included with our Kickstart package, so there's nothing extra to pay there. The Business and E-commerce packages use a content management system (the dashboard you log into to edit your site), and that comes with a separate monthly hosting fee from the provider.

Your domain name (yourbusiness.ca, for example) is always purchased and owned by you, but we'll help you pick and set one up.
09

Can you help me learn how to use my website?

Absolutely. Before we hand the site off, we'll get on a video call and walk you through everything so you're comfortable using it. We'll send a written manual along too, so you've got something to refer back to.
/Next step

Have a project
in mind?

Tell us what you're building. We'll reply within one business day with a quote and timeline. No sales pressure, no obligation.