/FAQ

How can HD Web
help you?

Have a look at our frequently asked questions.

01

I want a website, but I don't know where to start.

That is what we are here for. We guide you through the process and handle the technical side so you don't have to worry about it.
02

How does it work?

We start with a quick chat to figure out your actual needs. No sales pitches or confusing jargon. Just a clear plan to get your site running.
03

How much will it cost?

Have a look at our packages. This will give you an idea of what an HD Web website will cost. We also offer a custom package, that may better suit your budget. Please fill out this form or send us an email to get started!
04

I don't live in Edmonton. Can I still get a website?

Of course! All of our work is done remotely. It is no problem if you are located outside of Edmonton.
05

What do I need to supply for my website?

You will need to supply the content that goes on your site, such as the text write-ups and photos. If you have any brand guidelines or logos, we will work with those as well. If you are unsure of what to write or what photos to show, we're more than happy to help.
06

Do I need to supply my own domain and hosting?

There are tons of options out there, with many different features. Let us do the research, so we get you set up with the right domain and hosting service for your needs and budget.

Note: these costs are not included in our packages.
07

Can you help me learn how to use my website?

Absolutely. We will host a video call to ensure you know how everything works before handing off the finished product. A user manual will also be provided.
08

How long will my website take to complete?

Since every site is unique, it varies from project to project. Reach out to us and we will get back to you with an estimate.
09

Do you offer support?

Yes. We don't just build it and leave. We are available to help when things need an update or if you run into an issue.
/Next step

Have a project
in mind?

Tell us what you're building. We'll reply within one business day with a quote and timeline. No sales pressure, no obligation.